A Legal Disclaimer
At AHIBI, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online ticket booking services for movies, events, and entertainment activities.
Information We Collect
When you use AHIBI, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and payment information when you create an account or make a booking.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time spent on those pages.
- Cookies: We use cookies to enhance your experience on our site. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To process your bookings and manage your account.
- To communicate with you regarding your bookings or inquiries.
- To improve our website and services based on user feedback and usage patterns.
- To send you promotional materials and updates about our services (you can opt-out at any time).
Sharing Your Information
AHIBI does not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors).
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to protect your personal information. These include encryption of sensitive data during transmission and secure storage practices. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data under certain circumstances.
To exercise these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
Privacy Policy - the basics
Contact Us
The Company may use Personal Data for the following purposes:
Name:
Email:
Phone:
Address:
By using AHIBI's services, you consent to the terms outlined in this Privacy Policy. Thank you for choosing AHIBI for your ticket booking needs!
Data Compliance
At AHIBI, we take data compliance and protection seriously. We are committed to handling and managing your personal and sensitive information in a way that adheres to all relevant laws, regulations, and industry standards.
What is Data Compliance?
Data compliance refers to the practice of securely managing and safeguarding data according to established rules and guidelines. This includes protecting sensitive information like customer details, financial records, and proprietary business data.
Why is Data Compliance Important?
By ensuring data compliance, we can:
- Protect your personal information and privacy
- Maintain the accuracy and integrity of our data
- Comply with all applicable laws and regulations
- Build trust with our customers and partners
- Reduce the risk of data breaches and security incidents
How AHIBI Ensures Data Compliance
To maintain data compliance, we have implemented the following measures:
- Risk Assessment: We regularly identify and assess potential risks to the data we handle.
- Data Protection Policy: We have developed a comprehensive policy outlining how we protect the data entrusted to us.
- Technical Measures: use encryption, access controls, and other security technologies to safeguard your data.
- Organizational Measures: Our staff receives regular training on data protection best practices to ensure compliance.
- Monitoring and Review: continuously monitor our data handling practices and conduct periodic audits to maintain compliance
Your Role in Data Protection
As a customer of AHIBI, you play a crucial role in data protection. We encourage you to:
- Keep your account information secure and up to date.
- Report any suspicious activity or potential data breaches.
- Familiarize yourself with our data protection policy and practices
Together, we can ensure the highest standards of data compliance and protection. If you have any questions or concerns about data protection at AHIBI, please don't hesitate to contact our customer support team.
Event Cancellations and Refunds
Electronic Tickets: In the event of a cancellation or postponement, your digital ticket will remain valid for rescheduled dates. For refund requests, refer to our *Refund Policy*
Physical Tickets: If you have requested a physical ticket and the event is canceled, a refund for the ticket will be issued as per our Refund Policy, but shipping costs will not be refunded once the ticket has been dispatched.
Contact Us
If you have any questions or require further assistance with your shipping and delivery options, please feel free to contact our customer support team:
Email: connect@ahibi.in
Phone: +91 700 572 7288
Office Hours: 10:00 AM to 6 PM
Cancellation & Refund Policy
At AHIBI, we understand that plans can change. If you need to cancel your ticket booking for an event, please review our cancellation policy below:
General Cancellation Guidelines
- You can cancel your ticket booking within a specified time frame before the event starts.
- To cancel, please log into your AHIBI account or contact our customer support team.
Cancellation Charges
Events and Movies:
- If you cancel more than 48 hours before the event, you will receive a full refund minus any processing fees.
- If you cancel within 48 hours but before 24 hours of the event, a cancellation fee of 50% of the ticket price will be deducted.
- Cancellations made less than 24 hours before the event are non-refundable.
Refund Process
- Refunds will be processed back to the original payment method used for the booking.
- Please note that convenience fees and any discounts applied at the time of booking are non-refundable.
Important Notes
- Cancellations made after the specified time frame may not be eligible for a refund.
- For any questions or assistance with cancellations, feel free to reach out to our customer support team.
Thank you for choosing AHIBI! We’re here to help you enjoy your experiences.
Careers
At AHIBI, we are all about making your ticketing experience as smooth as possible, and that includes building an amazing team! Currently, our careers section is under construction but stay tuned- exciting opportunities are on the way!
We’re working hard to create a fun and dynamic workplace where creativity and passion thrive. Whether you’re a tech wizard, a marketing guru, or just someone who loves entertainment, we will be looking for talented individuals to join our adventure soon.
Keep your eyes peeled! We can’t wait to share what’s coming next in our careers section. Get ready to click, book, and go with us!